Cancellation Policy

Our goal at Parkdale Animal Hospital is to provide the highest quality of care to your furry family members. To do so, we schedule appointment times based on the need of each individual. Unfortunately, our busy schedule has forced us to implement a cancellation/no show policy effective October 28th, 2021. This policy will help us better utilize appointments for our patients with urgent medical needs or injury.

Appointments are in high demand, and an early cancellation will provide the opportunity for someone else’s pet to seek the necessary medical attention they require. As a courtesy to other clients who may be in need of appointments, we request that you notify us at least 3 business hours in advance if you will be unable to make your scheduled appointment. If this time frame is not achieved, the cost of the consultation ($105.90 plus HST) will need to be paid before another appointment is scheduled.